Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Response
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
It has advised users to examine their items and manually change the size where appropriate, resulting in member annoyance.
Size Classification Modifications
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
